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Common queries answered

Frequently asked Questions

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the production facility for dispatch within 24 hours after the order is placed. Postal services process the orders, which takes an additional 3–5 days.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 7–21 business days.

US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 21 days to arrive at their destination but can take longer from time to time.

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.

As soon as your order has shipped out, you will receive a confirmation email with your tracking number.

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.

Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address

No matter where you live, we ship our products all over the world.

If you have ordered multiple different items, they may be sent separately.

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We ship products around the world

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